Casio Men's Metal Fashion Wrist Watch

Good afternoon. Received these watches yesterday. Bought them for my son as a gift. The disappointment is boundless. They arrived not as usual at the Ukrposhta, but at a Nova Poshta branch, this is the very first time in all my years of making purchases here. The product was opened, and each package, except for the outer box. The watch does not set((((((( The clasp on the bracelet has a defect. If closed, it is impossible to open(((((( in a word, it jams((((((( Also, the picture shows a plastic box for storing the watch, it was not there at all. I was shocked that an expensive watch was packaged simply in a bag ((((((( The situation is terrible. The watch does not work, the bracelet has a defect, the contents do not match the description, and now I don't know how to get my considerable money back from the other side of the world. I ask for help from the service responsible for the quality of customer interaction.