Women's Flower Decor Flat Loafers, Casual Solid Color Slip On Shoes, Lightweight & Comfortable Shoes

Hello, I wish to return order n° 26X6VM23 black moccasins because size 37 in this model corresponds to a 38 and is really too big. I plan to place another order in a different model as a replacement. can you answer me and send me a voucher for a free return and refund me for this product. I would be infinitely grateful to you and thank you very much. Bernadette BOYER Quick response S.V.P.

I received the much-awaited shoes today. I ordered size 43, because according to the description it was exactly my size - 26.5 foot length. In reality, they are a bit longer and have a much greater width than my foot. In other words, I messed up, considering the much lower price than in our markets. The quality is good and the sole too, but what to do with them now, I don't know....