Double Layers Rainbow Plastic Water Bottle With Straw Korean Style Creative Sweet Mug For Milk Coffee Tea Cup

I have tried to contact your customer service because the mugs were delivered but they were both broken. I am not going to pay for this. And I follow the steps, go to orders, click on the product and then customer service. I cannot proceed further and I definitely do not want to download an app. I want a solution because it was a gift for Sinterklaas and both mugs, see photos, are broken. My daughter does not want new ones, so I propose that you cancel the products and that I do not pay for them. If you want the mugs returned, then I will ensure this without it costing me money to send them, You can reach me via email sal4win@hotmail.com Greetings Sally Deekman

I have tried to contact your customer service because the mugs were delivered but they were both broken. I am not going to pay for this. And I follow the steps, go to orders, click on the product and then customer service. I cannot proceed further and I definitely do not want to download an app. I want a solution because it was a gift for Sinterklaas and both mugs, see photos, are broken. My daughter does not want new ones, so I propose that you cancel the products and that I do not pay for them. If you want the mugs returned, then I will ensure this without it costing me money to send them, You can reach me via email sal4win@hotmail.com Greetings Sally Deekman