DJI Card Care Refresh 1-Year Plan DJI RS 4 Pro

[Product Description]

Product Description

DJI Care Refresh allows you to receive up to two refresh replacement services within a one-year validity period by paying a small additional fee. It covers a wide range of failure scenarios including water immersion and crashes. Additionally, it includes services such as global warranty, dedicated technical support, and free shipping.

【Conditions for linking with DJI Care Refresh include the following】 * The DJI RS 4 Pro main unit is newly purchased and has not been activated. * The DJI RS 4 Pro main unit must be linked with DJI Care Refresh within 30 days of activation.

Please read the following important notes (disclaimer):

■ The manufacturer support contact for this product is as follows. For inquiries related to Amazon, please contact Amazon Customer Support. Support is available via phone, online chat, and email. 【DJI Support Center】 Phone (recommended): 03-6634-4949 Weekdays: 10:00-17:00 Chat: DJI Official Website (https://www.dji.com/jp) → Bottom menu list【Repair & Service Requests】 →【Contact Us】, select chat support.

Two-time refresh replacement: You can receive up to two replacement services within one year. The replacement product will be a new or equivalent product in terms of performance and reliability. The replacement cost is 8,250 yen (tax included).

Comprehensive warranty: Coverage includes damage and loss caused by collisions, water immersion, and other reasons, providing comprehensive protection.

DJI Official Warranty Plan: During the DJI Care Refresh service period, major components remain under official warranty, allowing you to use the product with greater peace of mind.

After payment for the DJI Care Express product refresh replacement fee, DJI will ship the replacement as soon as the faulty product arrives. This process omits inspection and estimation, enabling customers to receive the replacement quickly.

Global warranty service: If the product meets the conditions for global warranty service, you can receive refresh replacement and regular repair services at any authorized DJI repair center worldwide.

[Important Notice - For Overseas Customers]

Thank you for purchasing this product. Before using it overseas, please carefully read the following important notices.

1. Laws, Regulations, and Safety Standards This product complies with Japanese safety standards. Before use in your country, please check its compliance with local laws, regulations, and safety standards. Certain product categories (electronics, cosmetics, food, etc.) may require certification in the importing country.

2. Regarding Electrical Products 【Voltage Compatibility】 When using electrical products, please note that they are designed to match Japanese voltage specifications (90-110V). Using them with a different voltage may cause malfunction.

【Plug Type】 Our products use Japanese plug types (Type A or Type B). Please use a conversion adapter as needed.

【Important Notes Regarding Transformers and Adapters】 Transformers adjust the voltage to match the requirements of the equipment. Conversion adapters only change the plug shape and do not adjust the voltage. Using only a conversion adapter without a transformer may damage the product.

[Regarding Liability] We are not responsible for any malfunctions or damage caused by improper use, such as operating the product without a transformer.

3. Language and Manual Product instructions and displays may be in Japanese only. An English version of the manual can be downloaded from our website.

4. Regarding Product Returns and Exchanges Please note that if you wish to return or exchange a product, you will be required to submit a video of the unpacking process.